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📱
Getting Started Guide
Learn how to set up your account and make your first transaction
Welcome to teller
teller is the easiest way to exchange cash for cryptocurrency with verified local tellers. This guide will walk you through setting up your account and making your first transaction safely and securely.
Mobile App Available
Download our mobile app for the best experience, or use our web platform on any device.
Step 1
Create Your Account
Sign up with your phone number and basic information
- Download the teller app or visit our website
- Enter your phone number for SMS verification
- Create a secure password (8+ characters with numbers and symbols)
- Verify your phone number with the SMS code
- Complete basic profile information
Step 2
Verify Your Identity
Complete KYC verification to unlock full features
- Take a clear photo of your government-issued ID
- Take a selfie for facial recognition verification
- Provide your full legal name and address
- Wait for verification approval (usually within 30 minutes)
- Receive confirmation email when approved
Step 3
Set Up Payment Methods
Add your preferred payment methods for transactions
- Link your bank account for direct transfers
- Add debit/credit cards for quick payments
- Set up digital wallet connections (PayPal, Venmo, etc.)
- Configure payment preferences and limits
- Test small transactions to verify setup
Step 4
Find Nearby tellers
Locate verified tellers in your area
- Enable location services for accurate results
- Use the map view to see tellers nearby
- Filter by transaction amount and payment methods
- Check teller ratings and reviews
- View available hours and contact information
Step 5
Make Your First Transaction
Complete your first cash-to-crypto exchange
- Select a teller and choose transaction amount
- Agree on exchange rate and meeting location
- Meet at the agreed public location
- Complete the exchange with teller verification
- Confirm transaction completion in the app
💡 Quick Tips for Success
Always meet in public, well-lit locations
Start with smaller amounts until you're comfortable
Check teller ratings and reviews before transacting
Keep your login credentials secure and private
Enable two-factor authentication for extra security
What's Next?
Need help with any of these steps?
Contact Support