Security Best Practices
Learn how to keep your account and transactions secure
Your Security is Our Priority
At teller, we've built multiple layers of security into our platform. However, your personal security practices are equally important. This guide covers essential security measures to protect your account and ensure safe transactions.
Multi-Layer Protection
Our platform uses encryption, verification, and monitoring to keep you safe.
Account Security
Strong Password
Use a unique, complex password
- At least 12 characters long
- Include uppercase, lowercase, numbers, and symbols
- Never reuse passwords from other accounts
- Consider using a password manager
- Change immediately if compromised
Two-Factor Authentication
Add an extra layer of security
- Enable SMS or app-based 2FA
- Use authenticator apps like Google Authenticator
- Keep backup codes in a safe place
- Never share 2FA codes with anyone
- Update phone number if changed
Privacy Settings
Control who can see your information
- Review and adjust privacy settings regularly
- Limit public profile information
- Control transaction history visibility
- Manage contact information sharing
- Monitor login activity regularly
Transaction Security
Meet in Public Places
Always choose safe, public meeting locations
- Well-lit areas with good foot traffic
- Coffee shops, malls, or bank lobbies
- Places with security cameras
- Avoid residential areas or parking lots
- Never meet at your home or theirs
Verify Identity
Confirm the other party's identity
- Check their profile and ratings
- Verify through the app before meeting
- Ask for additional ID if needed
- Confirm transaction details in person
- Trust your instincts - cancel if unsure
Transaction Limits
Start small and build trust gradually
- Begin with smaller amounts
- Increase limits as you gain experience
- Set daily/weekly transaction limits
- Monitor unusual activity patterns
- Report suspicious behavior immediately
🚨 Security Red Flags
Watch out for these warning signs and know how to respond:
Pressured to meet in private
Action: Insist on public locations or cancel
Requests to bypass app verification
Action: Always use official app processes
Offers rates too good to be true
Action: Check current market rates first
No profile photo or reviews
Action: Start with verified, rated users
Aggressive or unprofessional behavior
Action: End communication and report user
Requests personal banking details
Action: Never share sensitive information
Data Protection Tips
Safe Meeting Guidelines
Choose the Right Location
- • Busy coffee shops or restaurants
- • Shopping mall common areas
- • Bank lobbies with security
- • Well-lit public spaces
Best Meeting Times
- • Daylight hours when possible
- • Peak business hours
- • Avoid late night meetings
- • Consider local area activity
During the Meeting
- • Verify identity first
- • Count money carefully
- • Complete app verification
- • Trust your instincts
Emergency Contacts
Immediate Safety Concern
If you feel unsafe during a transaction
Local Emergency Services
911
Security Incident
Account compromise or fraud
teller Security Team
info@atm.social
General Support
Questions about security features
teller Support
info@atm.social
Related Resources
Security Checklist
Account Setup
Before Each Transaction
Have security questions or need to report an incident?