Terms of Service

1. Agreement to Terms

By accessing or using teller ("the Platform"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Platform.

These Terms apply to all visitors, users, tellers, and others who access or use the Platform. teller reserves the right to update and change these Terms at any time without notice.

2. Description of Service

teller provides a peer-to-peer financial platform that enables:

• Direct person-to-person currency exchanges
• Connection between users and verified tellers for cash transactions
• Multi-currency wallet management
• Secure transaction verification through biometric and QR code technology
• Real-time currency conversion and pricing
• Secure messaging between transaction parties

The Platform acts as a facilitator and does not directly handle cash or guarantee transaction completion between users.

3. User Registration and Accounts

3.1 Eligibility

• You must be at least 18 years old to use teller
• You must provide accurate, complete, and current registration information
• You must have the legal capacity to enter into these Terms
• You must not be prohibited from using the Platform under applicable laws

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information remains accurate and up-to-date

3.3 Identity Verification

To maintain platform security and comply with regulations, we require:

• Government-issued identification verification
• Biometric verification (facial recognition)
• Phone number verification via SMS
• Address verification for certain services

4. teller Services

4.1 Becoming a teller

Users may apply to become tellers subject to:

• Enhanced verification and background checks
• Maintenance of minimum service standards
• Compliance with all Platform policies
• Regular activity and availability requirements
• Maintaining positive user ratings

4.2 teller Responsibilities

• Provide accurate location and availability information
• Complete accepted transactions in a timely manner
• Maintain sufficient currency for accepted requests
• Follow all safety and verification protocols
• Report suspicious activities to Platform administrators

5. Transaction Rules and Guidelines

5.1 General Transaction Rules

• All transactions must be for legal purposes only
• Users must verify transaction details before confirmation
• Transactions are final once confirmed by both parties
• Users must meet in safe, public locations for cash exchanges
• Maximum transaction limits apply based on verification level

5.2 Transaction Fees

teller charges:

• Service fees for platform usage (varies by transaction type)
• Currency conversion fees at market rates
• Premium fees for expedited services
• Cancellation fees for confirmed transactions

5.3 Dispute Resolution

In case of transaction disputes:

• Users must report disputes within 24 hours
• Provide all relevant documentation and evidence
• Cooperate with Platform investigation
• Accept Platform's final dispute resolution decision

6. Prohibited Activities

You agree not to engage in any of the following:

• Money laundering or financing of illegal activities
• Fraud, impersonation, or identity theft
• Circumventing Platform fees or security measures
• Harassment, threats, or abusive behavior toward other users
• Creating multiple accounts to evade restrictions
• Using the Platform for commercial solicitation without authorization
• Manipulating exchange rates or transaction data
• Sharing account credentials or allowing unauthorized access
• Violating any applicable laws or regulations
• Attempting to reverse engineer or hack the Platform
• Using automated systems or bots without permission
• Posting false or misleading information

7. Intellectual Property Rights

7.1 Platform Content

All content on teller, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of teller or its content suppliers and is protected by international copyright laws.

7.2 User Content

By submitting content to the Platform, you grant teller a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute such content for Platform operations and improvement.

8. Privacy and Data Protection

Your use of the Platform is also governed by our Privacy Policy. By using teller, you consent to the collection and use of your information as outlined in the Privacy Policy.

We implement industry-standard security measures to protect your data, but cannot guarantee absolute security. You acknowledge the inherent risks of providing information online.

9. Disclaimers and Limitations of Liability

9.1 Service Availability

teller is provided "as is" and "as available" without warranties of any kind. We do not guarantee:

• Uninterrupted or error-free service
• Accuracy of exchange rates or pricing information
• Availability of tellers in all locations
• Completion of any particular transaction

9.2 Limitation of Liability

To the maximum extent permitted by law, teller shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Actions of other users or third parties
• Unauthorized access to your account
• Service interruptions or system failures

9.3 User Disputes

teller is not responsible for disputes between users. While we provide dispute resolution services, we are not liable for the outcome of user transactions or interactions.

10. Indemnification

You agree to indemnify, defend, and hold harmless teller, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use or misuse of the Platform
• Your violation of these Terms
• Your violation of any rights of another party
• Your violation of any applicable laws
• Content you submit to the Platform

11. Termination

11.1 Termination by User

You may terminate your account at any time by contacting customer support. Upon termination, you must:

• Complete all pending transactions
• Withdraw any remaining balance
• Settle any outstanding fees or disputes

11.2 Termination by teller

We may suspend or terminate your account immediately if:

• You violate these Terms or Platform policies
• You engage in fraudulent or illegal activities
• You pose a risk to other users or the Platform
• Required by law or regulatory authorities

11.3 Effects of Termination

Upon termination:

• Your access to the Platform will be revoked
• We may retain certain information as required by law
• Any licenses granted to you will terminate
• Sections of these Terms that should survive will remain in effect

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which teller operates, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the Platform shall be resolved through binding arbitration, except where prohibited by law. You waive any right to a jury trial or class action lawsuit.

13. Modifications to Terms

teller reserves the right to modify these Terms at any time. We will notify users of material changes via email or Platform notification. Your continued use of the Platform after changes constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices published by teller, constitute the entire agreement between you and teller concerning the use of the Platform.

16. Contact Information

For questions about these Terms of Service, please contact us: